Are you tired of hearing crickets when you put out an offer… or maybe you came to the realization one too many times that the client you just signed is actually kind of a nightmare and doesn’t really value your time, energy, or expertise? Or do you sometimes feel like you are blending into the […]

Over the last few weeks, we went over how important it is to have an onboarding and offboarding process for your client experience. We also touched on what items and exact steps to include in an onboarding process… but what should be included in a client offboarding process aside from a thank you and goodbye? […]