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I am Jess! Ottawa brand strategist and website designer helping passionate service-based businesses grow with confidence through meaningful design. I'm the type of gal that use one too many exclamation mark in my emails and can only have one cup of coffee a day. Weird, I know. If you ever want to chat any thing biz, branding, or well - life, feel free to reach out!

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In a previous post, I chatted about three reasons why it is more important than ever to have a client onboarding process as a service provider. Well, actually, I would even argue it is a must if you are really looking to serve your clients in the best and most stress-free way possible. A client experience goes beyond […]

Business

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8 Things to Include in Your Client Onboarding Process

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What is an onboarding process and do you really need one for your business?  Great question! First impressions are everything and that 100% goes for business too. I mean, as much as we try hard not to judge a book by its cover, it is kinda ingrained in us. So, when we are spending our precious dollars […]

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3 Reasons Why You Need An Onboarding Process For Your Business

Business

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