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I am Jess! Ottawa brand strategist and website designer helping passionate service-based businesses grow with confidence. I usually have a PSL in one hand, scrunchie in another, and will probably use one too many exclamation mark in my emails. You have been forewarned! If you ever want to chat any thing biz, branding, or well - life I am your gal! 

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No matter what industry you are in, slow seasons are inevitable for any business owner. Although it can be overwhelmingly stressful with a decreased amount of inquiries, sales, and revenue coming in, I want to remind you to take a deeeeeep breath, and repeat after me “thou too shall pass”. As a half-cup-full kinda girl, […]

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6 Tips To Grow Your Business During Slow Seasons

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Over the last few weeks, we went over how important it is to have an onboarding and offboarding process for your client experience. We also touched on what items and exact steps to include in an onboarding process… but what should be included in a client offboarding process aside from a thank you and goodbye? […]

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Part 4: 7 Things I Include In My Client Offboarding Process

Business

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